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An AI Agent That Can’t See the Whole Path Is Just a Faster Way to Be Wrong

lowzscaler_threatlabzPublished 2026-07-01

For the IT leader who owns the service desk — and the escalation queue that never empties.The pitch landing in your inbox right now is some version of this: put an autonomous agent on top of your monitoring stack, and it will correlate everything, find root cause, and drain your queue. The agent is the hero. Buy the agent.Here’s the uncomfortable part. The agent is not the only problem, and correl

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Original source: https://www.zscaler.com/blogs/product-insights/ai-agent-can-t-see-whole-path-just-faster-way-be-wrong